What We Do

Have you got a communications agency working alongside you that brings a group of passionate and dedicated people to the table? People that offer creativity as well as the business focus to deliver results?

We believe that every company should have an agency like that up their sleeve – an agency that wants to help your company fly – and if you don’t, maybe we can help.

In terms of the techniques we employ and the mechanics we utilise, we create campaigns that use media relations, marketing, event management, crisis management, internal engagement, online PR for search engine optimisation, celebrity liaison and placement – the list goes on… We know time is precious, but if you have got a moment, you can read more about each of these below.

However, what we’ve found is that our total offering is just as important to our clients as the tactics we pull on, so in a nutshell:

  • We listen to your needs and objectives
  • We deliver unique ideas that we believe will add value to your business
  • We offer a completely honest and transparent service
  • We work on a retainer basis through to a one-off project – whatever route most suits your business needs.
  • We tailor projects to your budget, whatever that may be.
  • We work with you and your team – we are no ‘long distance’ agency

Find out more about our approach

PR

Too many definitions and explanations of PR exist, making this ‘communication tool’ sound mysterious and complex. At Cream we believe PR is ‘word of mouth’ but on a mass scale. A simple explanation we think, for an incredibly powerful tool.
Cream has the expereince in both off line and online PR, enabling the team to offer [...]

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Marketing

‘Marketing’ – it’s such a broad term, covering off a mass of activities and mechanics.
Cream have got experience across the whole marketing mix, but we’ve chosen to focus where you have a strong group of people you want to target – whether that’s by a demographic, location, an attitude or a common interest.
Although we know [...]

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Online

The web in general, and social media such as Facebook and Twitter have massively changed how people communicate with each other, how they shop and how they source information. Did you know that:

65% of people research products online before they ever enter a shop?
80% of people only ever use results from the [...]

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Crisis management

It is not often that you will find a time when a PR-professional will say “no news is good news”, but there can be times when a story can explode into the public domain that a company would have, quite frankly, preferred to have kept under wraps.
It might not always be possible to suppress [...]

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Events

Good event management covers a wide spectrum of skills – from the creativity to develop a theme for an event, through to the precise eye for detail that brings that theme to life and the management expertise that ensures the whole event runs smoothly and seamlessly.
It’s a bit like our swan here – everything is [...]

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Internal Engagement

The best campaigns tap into the company’s brand values; it makes the campaign authentic and believable.
Your people are your biggest ambassadors, so for a truly successful campaign your entire team needs to know about it, to understand it and to have bought into it, so that at every touchpoint your customers are having experiencing the [...]

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Consultancy

Sometimes brands or teams need a helping hand, and to us, that is what consultancy is all about.
Consultancy can be at a topline strategic level, when you’re looking for a fresh approach or a new direction, or it can be very hands-on, when you simply haven’t got the internal manpower available to complete a project. [...]

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Copywriting

At Cream, we can take what you’ve got to say and turn it into something your customers want to hear.
We believe that word-of-mouth is the best PR tool, but be it via the web, printed media, brochures or advertising there’s no denying that the written word is still crucial and can actually be the key [...]

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